Terms of Service
Last updated: August 25, 2026
Agreement to Terms
By accessing or using the Jianrong Pillow website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.
Use of the Website
You may use our website for lawful purposes only. You agree not to misuse the site, interfere with its operation, or attempt to access restricted areas.
Orders and Payment
Orders are placed by phone or email. By placing an order, you agree to provide accurate and complete information. Payment is required before shipment. Prices and availability are subject to change without notice.
Shipping and Delivery
We ship from King of Prussia, PA. Delivery times are estimates and may vary based on carrier delays or your location. Risk of loss passes to you upon delivery.
Returns and Refunds
Returns are accepted within 30 days for unused products in original packaging. See our Returns & Refunds Policy for full details.
Product Descriptions
We make every effort to display products and colors accurately. However, actual appearance may vary depending on your device or screen.
Limitation of Liability
To the fullest extent permitted by law, Jianrong Pillow is not liable for indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
Changes to These Terms
We may update these Terms of Service at any time. Continued use of the website after changes means you accept the updated terms.
Contact Us
Jianrong Pillow
840 1st Ave, King of Prussia, PA 19406
Phone: 304-587-5153
Email: support@jianrongpillow.com